1.0 Introduction
1.1 What's in Service Pack 2
1.2 Service Pack CD Contents
1.3 Service Pack Web Site
2.0 Installing the Service Pack
2.1 Before You Install the Service Pack
2.2 Space Requirements for the Service Pack
3.0 Uninstalling Service Pack 2
3.1 Using Add/Remove Programs to Uninstall Service Pack 2
3.2 Using the Uninstall Program to Uninstall Service Pack 2
4.0 Installation Notes
4.1 Using the Integrated Installation Method to Install Windows 2000 and Service Pack 2
4.2 Service Pack Debug Symbols
4.3 Terminal Services Advanced Client
5.0 Release Notes and Known Issues
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This document provides information about Service Pack 2 (SP2) for Windows 2000 Professional, Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 with Server Appliance Kit. Review this document to better understand the scope of this service pack, how to install Service Pack 2, and the issues that it addresses.
Service Pack 2 is a collection of updates for the Windows 2000 operating system. You can apply this service pack easily while Windows 2000 is running. Service Pack 2 includes the updates contained in Service Pack 1. If you have not installed Service Pack 1, you only need to install Service Pack 2 to get all of the Windows 2000 updates. If you have already installed Service Pack 1, Microsoft recommends that you install Service Pack 2 without uninstalling Service Pack 1.
To assist customers who are deciding whether to upgrade to Service Pack 2, Microsoft provides extensive documentation about Service Pack 2. This documentation gives customers the opportunity to analyze whether the Service Pack 2 contents justify the necessary testing and deployment resources. For the most current list of files affected by this service pack, see the Microsoft Windows 2000 Service Pack Web site.
Important
Service Pack 2 is a collection of updates for Windows 2000. These updates pertain to:
Service Pack 2 is available from the Windows 2000 Service Pack 2 CD, which includes:
Important Terminal Services Advanced Client is not part of the Service Pack 2 installation; you must install it separately. For more information about using and installing TSAC, see \ValueAdd\TSAC\Readme.htm or the Microsoft Windows 2000 TSAC download site.
To order the Service Pack 2 CD, go to the Microsoft Windows 2000 Service Pack Web site.
The Microsoft Windows 2000 Service Pack Web site includes all of the items listed under Service Pack CD Contents. There are also two installation options available from this Web site:
For more information about each of these installation options, see Installing from the Web.
1.3.1 The Express Installation
This installation option detects your system components and installs only those files that are necessary to update the destination computer. This method ensures the entire service pack is loaded on your system. It is recommended for end users who have already installed Service Pack 1 on their computer or end users who want to reduce their download time. The Express Installation is available only from the Microsoft Windows 2000 Service Pack Web site.
This installation option downloads all of the Service Pack 2 files to your computer. This is an ideal download mechanism for administrators who want to set up a network share for deployment.
1.4 Service Pack 2 128-bit Encryption
Service Pack 2 supports high encryption (128-bit) as a default, and will upgrade your system from standard encryption (56-bit) if it hasn't been upgraded already. Service Pack 2 adds high encryption support for all Windows 2000 encryption-based services, including Kerberos, Encrypting File System, RAS, RPC, SSL/TLS, CryptoAPI, Terminal Services RDP and IPSec. High encryption support is intended to improve the security of stored data and online transactions, as well as any other content you share over networks or the Internet.
To determine the encryption level you are currently using in Internet Explorer, on the Help menu, click About Internet Explorer. In the About Internet Explorer dialog box, the encryption level is listed next to Cipher Strength.
Important
Windows 2000 Service Pack 2 is eligible for export from the U.S. to all customers worldwide, except to U.S.-embargoed destinations. Other countries may exercise separate jurisdiction over the import, export, or use of encryption products. Users who install Service Pack 2 should observe any local regulations that may apply to the distribution or use of encryption products. Details on exporting Microsoft products are available at the Microsoft Exporting Web site.
1.5 Application Compatibility Modes
Compatibility modes provide environments for applications that were designed to run on Windows 95 or Windows NT® 4.0. These modes resolve several of the most common issues that prohibit older applications from working correctly on Windows 2000. Applications that experience problems after you upgrade from Windows 95 or Windows NT 4.0 to Windows 2000 might function better by starting in one of these compatibility environments.
Windows 2000 uses the compatibility mode technology to ensure out-of-box compatibility with many popular applications. However, advanced users can also use this technology to provide solutions for their own applications. For more information on how to use the compatibility mode technology, see article Q279792 in the Microsoft Knowledge Base.
Service Pack 2 includes significant enhancements and updates for application compatibility issues pertaining to Windows 2000.
Compatibility modes are installed on Windows 2000 Professional only. Windows 2000 Server and Windows 2000 Advanced Server users can install these technology and compatibility updates from the Microsoft Windows 2000 Web site.
1.6 Additional Windows 2000 Service Pack Resources
For additional information about the Windows 2000 operating system and this service pack, see the following resources:
Read these installation instructions carefully before you install Service Pack 2. Installation methods may have changed from previous service packs.
Note If you want to install this service pack on multiple computers, see Microsoft Windows 2000 Service Pack Installation and Deployment Guide (SPDeploy.doc), which is located in the \Support\Tools\ folder on your Service Pack 2 CD or can be downloaded from the Microsoft Windows 2000 Service Pack Web site under "Learn More." This guide provides detailed instructions for installing Service Pack 2 by using update and integration installation methods.
2.1 Before You Install the Service Pack
Before you install this service pack:
"The system must be restarted before installing the Service Pack, to allow some prior file update operations to complete. (These operations were previously scheduled by some other install or uninstall operation.)"
2.2 Space Requirements for the Service Pack
The following sections outline the recommended space requirements when installing Service Pack 2 with Windows 2000 Professional, Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 with Server Appliance Kit.
2.2.1 Space Requirements for Windows 2000 Professional
The working space, noted below, is required for files used in the installation process. The space these files require is temporary and does not contribute to the total space requirement. The space required for the uninstallation files, noted below, is used to store the files and settings that are changed during service pack installation. These files are required if you want to uninstall the service pack later.
Important The information provided here represents the space requirements for a typical installation of Service Pack 2 with Windows 2000 Professional.
| Space use | Space required if installing from a network distribution share | Space required if installing from the service pack CD or the Windows 2000 Service Pack Web site |
| Service pack only | 20 MB (for the service pack) | 20 MB (for the service pack) + 170 MB (for the service pack files contained in the %windir%\servicepackfiles folder) |
| Subtotal: | 20 MB | 190 MB |
| Working space (this space is used during installation only and does not contribute to overall space requirement for your computer) | 70 MB | 270 MB |
| Uninstallation files* | 250 MB* | 250 MB* |
| Total: | 270 MB (340 MB peak during installation) |
440 MB (770 MB peak during installation) |
* This number will be closer to 380 MB if you have already installed Service Pack 1 from the Windows 2000 Service Pack Web site.
When installing the service pack, W2ksp2.exe automatically creates a backup of the files and settings that the service pack installer changes and saves them in a $NTServicepackUninstall$ folder in your systemroot folder. For information on how to turn this option off, see Installing Service Pack 2.
For more information on uninstalling the service pack, see Uninstalling Service Pack 2.
For more information about space requirements and the directories and files that are created when a service pack is installed, see article Q290728 in the Microsoft Knowledge Base.
The working space, noted below, is required for files used in the installation process. The space these files require is temporary and does not contribute to the total space requirement. The space required for the uninstallation files, noted below, is used to store the files and settings that are changed during service pack installation. These files are required if you want to uninstall the service pack later.
Important The information provided here represents the space requirements for a typical installation of Service Pack 2 with Windows 2000 Server, Windows 2000 Advanced Server, or Windows 2000 with Server Appliance Kit.
| Space use | Space required if installing from a network distribution share | Space required if installing from the service pack CD or the Windows 2000 Service Pack Web site |
| Service pack only | 20 MB ( for the service pack) | 20 MB (for the service pack) + 215 MB (for the service pack files contained in the %windir%\servicepackfiles folder) |
| Subtotal: | 20 MB | 235 MB |
| Working space (this space is used during installation only and does not contribute to overall space requirement for your computer) | 80 MB | 280 MB |
| Uninstallation files* | 315 MB* | 315 MB* |
| Total: | 335 MB
(415 MB peak during the install) |
550 MB
(830 MB peak during the install) |
* This number will be closer to 460 MB if you have already installed Service Pack 1 from the Windows 2000 Service Pack Web site.
When installing the service pack, W2ksp2.exe automatically creates a backup of the files and settings that the service pack installer changes and saves them in a $NTServicepackUninstall$ folder in your systemroot folder. For information on how to turn this option off, see Installing Service Pack 2.
For more information about space requirements and the directories and files that are created when a service pack is installed, see article Q290728 in the Microsoft Knowledge Base.
For more information on uninstalling the service pack, see Uninstalling Service Pack 2.
You can install Service Pack 2 from the Service Pack 2 CD, from a network drive, or from the Microsoft Windows 2000 Service Pack Web site. During the installation process, the W2ksp2.exe program installs the service pack files on your computer and automatically creates a backup of the files and settings that the service pack installer changes and saves them in a $NTServicepackUninstall$ folder in your systemroot folder.
To stop W2ksp2.exe from automatically creating a back-up
Important If you turn off the automatic backup option for W2ksp2.exe, you cannot use the uninstall Service Pack 2 mechanism and, therefore, cannot uninstall the service pack.
2.3.1 Installing from the Service Pack 2 CD
This method starts W2ksp2.exe from the CD by using the autorun.
To install from the Service Pack 2 CD
There are two installation options for Service Pack 2 available from the Web:
For more information on these options, see the Microsoft Windows 2000 Service Pack Web Site.
To download the express installation
The express installation automatically detects which files need to be updated and then copies the appropriate files to a temporary folder on your computer. It then installs those files and updates your computer.
Note Internet Explorer 5 is installed with Windows 2000. If you use a Web browser other than Internet Explorer 5 or later, you might be unable to install Service Pack 2 with the express installation option. You can still install Service Pack 2 by downloading the entire service pack from the Microsoft Windows 2000 Service Pack Web site to your computer and running W2ksp2.exe locally.
To download the network download
If you download the network download of the service pack, you should read this section completely before you extract and install the service pack.
During the service pack download, the compressed service pack executable file (W2ksp2.exe) is saved on your hard disk. You can extract this compressed program file with or without starting the installation program.
To extract the compressed program file and start the installation program
To extract the compressed program file without starting the installation program (Update.exe)
Note If W2ksp2.exe is started with any other command-line switches, it assumes that these switches are for Update.exe and "forwards" them accordingly. For more information about the command-line switches, see Using Command-Line Switches with Update.exe.
2.3.3 Installing from a Network Drive
This is one of the supported methods for redistributing the service pack by means of a company server.
To install from a network drive
2.4 Using Command-Line Switches with Update.exe
The following table identifies the command-line switches that Update.exe supports.
| Command-line switch | Description |
| -u | Use unattended Setup mode. |
| -f | Force other applications to close at shutdown. |
| -n | Do not back up files for uninstall. |
| -o | Overwrite original equipment manufacturer (OEM) files without prompting. |
| -z | Do not restart the computer when the installation completes. |
| -q | Use quiet mode—no user interaction required. |
| -s:folder name | Use integrated installation mode (to a distribution server location). |
For example, if you want to install Service Pack 2 in quiet mode and you want all other applications to close when the computer shuts down, type update.exe -q -f
Note If you use the -q or -u switch to run Update.exe in quiet or unattended Setup mode and you want to update OEM-supplied files, you must also use the -o switch. If you do not use the -o switch, files such as the hardware abstraction layer (HAL) and disk miniport drivers are not updated.
This service pack contains an uninstall mechanism that you can use to restore your computer to its previous state. When you run W2ksp2.exe to install Service Pack 2, a subfolder named $NTServicepackUninstall$ is automatically created in your systemroot folder. To turn off this W2ksp2.exe option, see Installing Service Pack 2.
Important
3.1 Using Add/Remove Programs to Uninstall Service Pack 2
You can uninstall Service Pack 2 by using Add/Remove Programs in Control Panel.
To uninstall Service Pack 2 by using Add/Remove Programs
3.2 Using the Uninstall Program to Uninstall Service Pack 2
You can uninstall Service Pack 2 by running the uninstall program from the command prompt.
To uninstall Service Pack 2
This section provides specific release information about Service Pack 2.
4.1 Using the Integrated Installation Method to Install Windows 2000 and Service Pack 2
The Update.exe program supports an installation that integrates the service pack with the Windows 2000 installation. You no longer need to perform separate installations of the operating system and the service pack.
Important You cannot use Windows 2000 integrated installations to update Windows Millennium Edition, Windows 2000 Professional, Windows 2000 Server, Windows 2000 Advanced Server, or Windows 2000 with Server Appliance Kit. For more information about this issue, see the Microsoft Knowledge Base.
For more information about the integrated installation method, see Microsoft Windows 2000 Service Pack Installation and Deployment Guide (SPDeploy.doc) located in the \Support\Tools\ folder on your Service Pack 2 CD or see the Microsoft Windows 2000 Service Pack Web site under "Learn More."
4.2 Service Pack Debug Symbols
You can install the service pack debug symbol files from \Support\Debug\Dbg_sp.htm on your Service Pack 2 CD. During the installation process, the service pack debug symbol files are copied over the existing versions of the original debug symbol files.
Note Debug symbol files are recommended for system administrators and other advanced users to diagnose application and computer failures. However, debug symbol files are not required for correct operation of your computer.
For more information about debugging on Windows 2000, see the Microsoft Debugging Tools Web site.
4.3 Terminal Services Advanced Client
The Service Pack 2 CD includes Microsoft Terminal Services Advanced Client (TSAC). TSAC extends the Terminal Services solution to Web applications and provides administrative tools for managing Terminal Services connections and deploying clients.
Important Terminal Services Advanced Client is not part of the Service Pack 2 installation; you must install it separately. For more information about using and installing TSAC, see \ValueAdd\TSAC\Readme.htm on your Service Pack 2 CD or the Microsoft Windows 2000 TSAC download site.
Terminal Services Advanced Client consists of the following three components, each with its own setup program:
Important The Terminal Services Advanced Client ActiveX Client Control must be installed on a Web server running Windows NT Server 4.0 or later and Internet Information Services (IIS) 4.0 or later. To use the sample pages, Active Server Pages (ASP) must be enabled on the Web server. Users can download the control and view the Web pages from supported Web browsers (Windows 32-bit versions of Internet Explorer 4.x or 5.x).
For more information about using and installing TSAC, see \ValueAdd\TSAC\Readme.htm on your Service Pack 2 CD or the Microsoft Windows 2000 TSAC download site.
For information on general release note items, see article Q289907 in the Microsoft Knowledge Base. Read these notes carefully before you install the service pack.